Which of the following is NOT an element of directing?
Directing quiz
According to Maslow, the need for status and recognition is an:
Which of the following is a financial incentive?
The leadership style in which the leader gives complete freedom to subordinates is:
Grapevine is a form of:
Directing flows from:
The highest level need in Maslow's hierarchy is:
Badly expressed message is an example of:
Which communication network has all subordinates communicating through a single superior?
Employee empowerment is a:
State two features of directing. (2 marks)
Explain two functions of a supervisor. (2 marks)
Why is motivation called a complex process? (2 marks)
State two qualities of a good leader. (2 marks)
Distinguish between formal and informal communication. (2 marks)
How does job enrichment motivate employees? (2 marks)
Explain the democratic leadership style. When is it suitable? (2 marks)
State two psychological barriers to communication. (2 marks)
What is co-partnership or employee stock option? (2 marks)
State two measures to improve communication effectiveness. (2 marks)
A factory pays a productivity-linked bonus of Rs 10 per unit produced above the standard of 200 units per week. A worker produces 260 units in a week. Calculate his weekly bonus and monthly bonus (4 weeks). (3 marks)
A company offers 1,000 shares to an employee at Rs 150 each under ESOP when the market price is Rs 210. Calculate the employee's notional gain. If the price later rises to Rs 250, calculate the gain. (3 marks)
A firm's profit is Rs 5 crore. It decides to distribute 5% as profit-sharing bonus among 250 employees in proportion to their salaries. An employee's salary is 0.8% of the total salary bill. Calculate the total bonus and the employee's share. (3 marks)
Before a recognition programme, 30 out of 200 employees left a company in a year. After the programme, 12 left. Calculate the employee turnover rate before and after, and the percentage reduction. (3 marks)
A company pays a retirement benefit of one month's salary for each completed year of service. An employee earning Rs 60,000 per month retires after 25 years. Calculate the benefit, and identify the need in Maslow's hierarchy that retirement benefits address. (3 marks)
Read the passage and answer the questions. Priya, a manager in a garment unit, consults her team before deciding production schedules, encourages suggestions and shares credit for success. Her team's productivity has improved. (i) Identify the leadership style. (ii) State two benefits of this style. (iii) When would this style not be suitable? (5 marks)
Read the passage and answer the questions. A company provides good salaries, job security and a friendly work environment. Yet, its senior engineers are leaving because they want challenging work and opportunities to grow. (i) Which need of the engineers is unsatisfied? (ii) Suggest two incentives to retain them. (iii) Classify the incentives you suggested. (5 marks)
Read the passage and answer the questions. A manager sent an email full of technical terms to the shop floor workers. The workers misunderstood it, and production was delayed. The manager also did not encourage feedback. (i) Identify two barriers to communication. (ii) Classify each barrier. (iii) Suggest two ways to improve communication. (5 marks)
Read the passage and answer the questions. A supervisor in an automobile plant maintains friendly relations with workers, guides them on the job, reports their grievances to management and ensures that targets are met. (i) Identify the element of directing. (ii) State three functions of the supervisor mentioned. (iii) Why is a supervisor called a linking pin? (5 marks)
Read the passage and answer the questions. In a bank, the branch manager gives instructions to clerks only through the assistant manager, and workers report only to their immediate superior. However, the manager also encourages social gatherings where employees share ideas informally. (i) Identify two principles of directing. (ii) Explain each. (iii) State one benefit of informal organisation. (5 marks)
Explain Maslow's need hierarchy theory with a labelled pyramid and examples. State its assumptions. (6 marks)
Explain the financial and non-financial incentives with examples. Draw a chart classifying them. (6 marks)
Explain the three leadership styles based on the use of authority with labelled diagrams showing the direction of communication in each. (6 marks)
Explain the barriers to effective communication under four heads. Draw a chart showing each barrier with a remedy. (6 marks)
Explain the principles of directing. Draw a chart linking each principle to a practical example. (6 marks)
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