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CBSE · Class 12 · Business Studies

Marketing Management quiz

Q01
MCQ

The marketing concept focuses on:

(a) production efficiency
(b) product quality alone
(c) customer needs and satisfaction
(d) aggressive selling (1 mark)
Q02
MCQ

Which of the following is NOT an element of the marketing mix?

(a) Product
(b) Price
(c) Place
(d) People's census (1 mark)
Q03
MCQ

A brand name or symbol given legal protection is called a:

(a) label
(b) trademark
(c) logo
(d) package (1 mark)
Q04
MCQ

The packaging that contains the product until it is ready for use, like a toothpaste tube, is:

(a) primary package
(b) secondary package
(c) transportation package
(d) tertiary package (1 mark)
Q05
MCQ

Selling directly from manufacturer to consumer is a:

(a) zero-level channel
(b) one-level channel
(c) two-level channel
(d) three-level channel (1 mark)
Q06
MCQ

Which promotional tool involves face-to-face interaction?

(a) Advertising
(b) Personal selling
(c) Sales promotion
(d) Public relations (1 mark)
Q07
MCQ

Free samples and contests are examples of:

(a) advertising
(b) sales promotion
(c) personal selling
(d) public relations (1 mark)
Q08
MCQ

Which concept says customers will favour products that are available and affordable?

(a) Production concept
(b) Product concept
(c) Selling concept
(d) Societal concept (1 mark)
Q09
MCQ

Which of the following is a component of physical distribution?

(a) Branding
(b) Warehousing
(c) Pricing
(d) Advertising (1 mark)
Q10
MCQ

The main objective of public relations is to:

(a) increase sales immediately
(b) build and maintain goodwill with the public
(c) set prices
(d) select channels (1 mark)
Q11
Short

State two functions of marketing. (2 marks)

Q12
Short

State two advantages of branding to marketers. (2 marks)

Q13
Short

Why is packaging important for a product today? (2 marks)

Q14
Short

What is a channel of distribution? State two functions of middlemen. (2 marks)

Q15
Short

State two factors determining the choice of a channel of distribution. (2 marks)

Q16
Short

Distinguish between advertising and personal selling on two bases. (2 marks)

Q17
Short

Explain how government regulation affects pricing. (2 marks)

Q18
Short

What is inventory control? Why is it important in physical distribution? (2 marks)

Q19
Short

State two qualities of a good brand name. (2 marks)

Q20
Short

Why is sales promotion used along with advertising? (2 marks)

Q21
Numerical

A shirt costs Rs 400 to produce. The manufacturer adds 25%, the retailer adds 20% on his purchase price. Calculate the retail price in a one-level channel. (3 marks)

Q22
Numerical

A television priced at Rs 40,000 is offered with an exchange discount of Rs 6,000 on an old set and a further 5% cash discount on the remaining price. Calculate the final price. Name the sales promotion techniques used. (3 marks)

Q23
Numerical

A company's annual sales are Rs 5 crore, and it spends 6% on advertising and 2% on sales promotion. Calculate the amounts spent. If sales rise by 20% after a campaign, calculate the new sales. (3 marks)

Q24
Numerical

A company's warehouse holds 12,000 units, and average daily sales are 400 units. Calculate the number of days of stock held. If the lead time for new supply is 10 days, at what stock level should it reorder (ignoring safety stock)? (3 marks)

Q25
Numerical

A company offers a quantity gift of 20% extra on a 500 g pack of tea priced at Rs 250. Calculate the price per 100 g before and after the offer. (3 marks)

Q26
Case

Read the passage and answer the questions. A biscuit company surveyed customers and found that many wanted healthier snacks. It launched multigrain biscuits in eco-friendly packs and printed nutritional information clearly. (i) Identify the marketing philosophy adopted. (ii) Identify two elements of the marketing mix involved. (iii) State two functions of the label shown. (5 marks)

Q27
Case

Read the passage and answer the questions. A company sells its mobile phones through company-owned online stores, through large retailers, and through distributors who supply small shops in rural areas. (i) Identify the levels of channels used. (ii) Why does the company use multiple channels? (iii) State two factors affecting channel choice. (5 marks)

Q28
Case

Read the passage and answer the questions. A car company's sales staff visit corporate clients, explain features, arrange test drives and handle objections. The company also sponsors a cricket tournament and issues press releases about its green initiatives. (i) Identify two promotion tools in the passage. (ii) State two features of each. (iii) State one advantage of personal selling for cars. (5 marks)

Q29
Case

Read the passage and answer the questions. A new pain-relief balm entered a market dominated by two established brands. The company set a low price to attract customers, keeping in mind its production costs and the prices of competitors. (i) Identify the element of the marketing mix. (ii) Identify two factors affecting the decision. (iii) State one other factor. (5 marks)

Q30
Case

Read the passage and answer the questions. A seller of pickles packed them in glass jars, placed the jars in cardboard boxes of 12, and shipped them in large corrugated cartons to dealers. (i) Identify the three levels of packaging. (ii) State two functions of packaging. (iii) Why is labelling important for pickles? (5 marks)

Q31
Long/Diagram

Explain the marketing management philosophies. Draw a chart comparing them on starting point, focus, means and end. (6 marks)

Q32
Long/Diagram

Explain the elements of the marketing mix. Draw a chart showing the four Ps with sub-elements. (6 marks)

Q33
Long/Diagram

Explain the channels of distribution with diagrams and the factors affecting their choice. (6 marks)

Q34
Long/Diagram

Explain the components of physical distribution. Draw a flowchart from order receipt to delivery. (6 marks)

Q35
Long/Diagram

Explain the four tools of promotion with merits and limitations. Draw a chart comparing them. (6 marks)

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