Staffing quiz

The first step in the staffing process is:

Which of the following is an internal source of recruitment?

Recruitment is a:

A test that measures an individual's potential for learning new skills is:

Training in which employees learn on equipment similar to that used on the job, away from the actual work floor, is:

Placement refers to:

Which of the following is NOT a step in selection?

Unskilled workers are commonly recruited through:

Training is mainly:

Which of the following is an on-the-job method of training?

State two points of importance of staffing. (2 marks)

What is orientation or induction? (2 marks)

State two merits of internal sources of recruitment. (2 marks)

State two limitations of external sources of recruitment. (2 marks)

What is performance appraisal? (2 marks)

Distinguish between apprenticeship and internship. (2 marks)

What is campus recruitment? State one advantage. (2 marks)

Why are reference and background checks done? (2 marks)

Distinguish between direct and indirect financial compensation. (2 marks)

Why is staffing considered a part of human resource management? (2 marks)

A call centre handles 9,600 calls a day, and each executive handles 80 calls a day. Calculate the number of executives required. If 108 are working, how many more are needed? (3 marks)

A bank received 5,000 applications for 50 posts. After screening, 1,000 took the written test, 200 were interviewed and 50 were selected. Calculate the percentage of applicants at each stage. (3 marks)

A company's employee turnover was 18 out of 120 employees in a year. Calculate the turnover rate. If recruitment and training cost Rs 50,000 per new employee, calculate the annual cost of turnover. (3 marks)

After a training programme, defects in a unit fell from 5% to 2% of 20,000 units produced monthly. If each defect costs Rs 150, calculate the monthly saving. (3 marks)

A firm pays a salary of Rs 40,000 a month, a performance bonus of 10% of annual salary, and an employer's contribution of 12% of monthly salary to provident fund. Calculate the annual cost to the company for one employee. (3 marks)

Read the passage and answer the questions. A retail company needed 50 new store staff. It placed advertisements in newspapers, received applications, conducted a written test and an interview, checked references, conducted medical tests and issued appointment letters. (i) Identify the two staffing steps described. (ii) List the selection steps followed. (iii) Which step comes after the job offer? (5 marks)

Read the passage and answer the questions. A company filled the post of regional manager by promoting its senior sales executive, and filled the vacancy of the executive by transferring a person from another branch. (i) Identify the source of recruitment. (ii) State two merits of this source. (iii) State one limitation. (5 marks)

Read the passage and answer the questions. An automobile company trains new mechanics by placing them under experienced mechanics for two years, during which they learn on the job and receive a stipend. (i) Identify the training method. (ii) Is it on-the-job or off-the-job? (iii) State one advantage of this method. (5 marks)

Read the passage and answer the questions. An airline trains its pilots on flight simulators before allowing them to fly actual aircraft. The simulators reproduce real cockpit conditions. (i) Identify the training method. (ii) Why is it used for pilots? (iii) Name two other off-the-job methods. (5 marks)

Read the passage and answer the questions. A company assessed the work its departments needed to perform and the number of people required, and then assessed the skills of existing employees to identify shortfalls. (i) Identify the step of staffing. (ii) Name the two analyses described. (iii) Explain the importance of this step. (5 marks)

Explain the steps of the staffing process with a flowchart. (6 marks)

Explain the sources of recruitment, internal and external. Draw a chart classifying them. (6 marks)

Explain the selection process with a flowchart. (6 marks)

Explain the importance of training to the organisation and the employee. Draw a chart classifying training methods. (6 marks)

Explain the importance of staffing. Draw a chart distinguishing training, development and education. (6 marks)